Staff Training, Learning & Development
Making Every Contact Count (MECC)
Making Every Contact Count (MECC) is a practical tool designed to turn everyday conversations into meaningful discussions about health and wellbeing. Widely accepted across the UK, MECC aims to improve population health by empowering staff and volunteers with the skills to guide individuals towards healthier choices by using brief interventions, sharing key health messages, and signposting individuals to appropriate support services.
How can we help you?
If your organisation is interested in helping people in the communities you work with to change their behaviours, then our training is for you.
Conversational Skills Training
Learn how to have impactful conversations with the communities you work with, providing advice and brief interventions on health and wellbeing
Behaviour Change & Social Marketing Training
Using marketing tactics to create social value through delivering successful behaviour change and social marketing projects
Why choose us?
Our team of dedicated trainers draw from a wealth of experience, having run a range of courses for thousands of participants. We've trained staff from Local Authorities, Health Boards, Registered Charities, Health & Social Care Partnerships and NHS organisations, amongst many others.
SMG Learning doesn't sell 'off the shelf' products. We work with you to design and deliver training tailored to your requirements, organisation, size, and budget. We can also help with training communications, recruitment, booking administration, venue management and evaluation.
We continually update our course content based on current guidance and relevant best practice. Doing this ensures that our training supports broad policy strategic commitments, as well as your organisation’s individual requirements.
SMG’s rounded package of training includes evaluation through pre and post course questionnaires, ensuring that we achieve the aims of the training. We also offer further evaluation of the wider impact that our courses can have on your staff and clients.