Making Every Contact Count (MECC)
Transform everyday conversations into impactful health discussions through MECC training. Learn how to deliver brief interventions and support healthier choices, enhancing your workforce's skills in health and wellbeing communication.
What will participants learn?
- The principles and importance of MECC
- Conversational techniques for effective brief interventions
- Key health messages and advice across various issues
- The 3As (Ask - Assist - Act) model for structuring conversations
- Practical signposting to support services
Who is it for?
Our MECC training is ideal for frontline staff and volunteers who engage with the public and can use these interactions to promote healthy lifestyles, provide essential health advice, and support behaviour change
What does the course include?
- A comprehensive introduction to Making Every Contact Count
- Development of a person-centred approach
- Factors impacting health and wellbeing
- Advanced communication skills for behaviour change
- Practical resources and effective signposting strategies
All of our courses can be delivered in person or online. Full and half day options are available as standard. Depending on requirements, we can also offer more in-depth training packages with multi-day, follow-up, and train-the-trainer options.
Course evaluation
11,000+
people trained
70+
organisations trained
I have found SMG to be extremely flexible in their approach to MECC training across Kent, Surrey & Sussex, often going the ‘extra mile’ to ensure that the training needs of service providers are met.
Commissioner
Medway Council
The training provides you with an opportunity to think about what you are currently doing, how you can improve and share your practice.
Training Participant
Dudley Metropolitan Borough Council
It has been a pleasure to work with the SMG team, who are proactive, responsive to our needs and professional. SMG were quick to suggest new ways of working in light of the Covid-19 pandemic which meant our project didn't lose momentum and continued to deliver quality training virtually, during this challenging time.
Commissioner
Hackney Council